When you take the time to write an effective job aid, you can expect these types of benefits:
Not only is less training needed, proficiency increased by 50%. According to Peregrine Performance Group, companies they work with have replaced a one-week training course with one day of training plus a job aid. Not only are job aids great at helping employees remember what they’ve learned from a training (such as processes they only need to do occasionally, and don’t need to memorize), they’re also helpful when something changes - for troubleshooting, for example, or to walk through steps of a slightly different workflow of new software versions. Job aids, like this office floorplan reference, can be laminated and placed on a wall, printed out and kept near a desk, or a JPG on the company network. No need to page through layers of documentation to find the exact instructions - a job aid is right next to their workstation so employees can complete the task correctly the first time. Instead of having to chase someone down for help, employees have a job aid that shows them the steps required to complete a process. They’re available on demand with exactly the information employees need, whenever they need it.īoth employers and employees have better days when answers are available right away. When the face-to-face coaching session from a few weeks ago is already growing stale and you hear, “How do I do that task again?”, that’s when job aids shine. Training only goes so far, and it only stays in a person’s memory for a short time. Learn what to do when something changes.There are three main ways that job aids help employees get things done faster (and better). 🎓 Check out this course from TechSmith Academy: Not Everything is a Course: Using Job Aids Top ways job aids improve performance No one wants to waste time hunting down instructions. Regardless of if they’re paid by the hour or project, or are salaried, people want to know the best way to do things quickly and efficiently. They’re helpful enough that if companies don’t automatically provide them, employees tend to create job aids on their own.Įver see hand-written 3 x 5 instruction cards taped to the wall beside a printer? How about sticky notes dotting the perimeter of a computer screen? These are both types of informal job aids that employees have made themselves. Job aids go by many names and are used in all sorts of industries as performance boosters. Essentially, anything designed to reduce avoidable mistakes at work can be considered a job aid. They can include cheat sheets, memory joggers, one-pagers, performance support tools, direction lists, and much more. Job aids are simple, clear instructions on how to do something at work. Save time, increase accuracy, and improve job performance in minutes. Snagit’s templates are the fastest way to create professional-looking job aids.
0 kommentar(er)
